The goal of the project was to create a strategic plan for Docsuggest, a healthcare startup to understand the needs, requirements and dependencies of the patients and the doctors it catered to. Also, provide design ideas to increase the inflow of Docsuggest users and decrease their apprehension.The project team comprised of 11 Interaction Design and 3 Ph.D. students from the 2014 batch of IDC under the guidance of Prof. Anirudha Joshi. The students have formal backgrounds in engineering, architecture and design.
An Affinity map was created of important statements in the interviews with doctors, patients and other stakeholders.
References available on request.
Affinity Mapping, User, User Studies, Doctor, Patient, Healthcare, Clinics, Hospital, Emergency, Consulting, Persona, Brainstorming, Mindmapping, Care, DocSuggest, Interaction design, HCI, IDC, IITB, Indian Institute of Technology, Bombay, Mumbai
